Should I Get a VoIP Telephone System for My Business?

As a business owner, you need a reliable telephone system so that you can stay in communication with your customers or clients. However, you don’t want to spend a fortune on that system. A VoIP telephone system could be the right choice for you, but you’ll need to know more before you make a decision. Below, we’ll address the pros and cons of going with VoIP business telephone systems.

One of the things to consider first is that your VoIP telephone system will be based on your Internet connection, not on your physical phone line. For most businesses, that’s a good thing, but if you’re located in a rural area where Internet connectivity is very slow, or where service is unreliable, this might not be a good idea.

Another consideration here is the price you’ll pay. Basic VoIP business telephone systems can be very affordable. You can also find a wide range of extra features that offer additional value and functionality. However, most of those features come at an additional price. Figure out what features and functionalities you need first, and then pay for only what you need.

You also need to consider call quality. Because VoIP systems rely on your Internet connection, you’ll need enough bandwidth to ensure good sound quality with every call. Again, this is not a major concern for businesses located in urban areas. However, businesses without access to reliable high-speed Internet connectivity will find call quality can suffer.

Finally, there’s the fact that without power, you don’t have any phone communications. Conventional telephone systems are powered whether the electricity is on or off at your location. That’s not the case with VoIP. If you decide to go this route, you either need to ensure that you have supplemental power supplies for outages or blackouts, or that the occasional outage will not be business critical where communications are concerned.

At StraightLine Communications, we have years of experience in helping clients throughout New Jersey decide if VoIP technology is right for their communication needs. We would love to help you take advantage of this flexible, affordable technology, as well. Contact us today to learn more about VoIP phone systems, and whether or not they’re the right fit for your particular needs. If VoIP isn’t the right option, we can set up a conventional phone system, as well as offer additional services and solutions.

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